Panda Stores Return & Refund Policy

At Panda Stores, customer satisfaction is our priority. We want you to have a smooth and reliable shopping experience.

Return Policy

We accept returns within 7 days of delivery.

To be eligible for a return:

• The product must be unused and in its original condition.
• The product must be returned with original packaging, tags, and accessories (if applicable).
• A return request must be raised within 7 days of receiving the order.

Non-Returnable Items

Returns may not be accepted for:

• Products that have been used, damaged, or altered after delivery.
• Items without original packaging.
• Products damaged due to customer handling.

Damaged or Wrong Product Received

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order details
• Images/videos of the product

We will review the issue and provide the best possible resolution.

Refund Policy

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method.
• Refund processing time may vary depending on your payment provider.

Return Shipping

Return shipping charges may apply depending on the reason for return.

For damaged, defective, or wrong products, Panda Stores will assist you with the return process.

Order Cancellation

Orders can only be cancelled before they are processed or shipped. Once an order has been shipped, cancellation requests may not be accepted.

Contact Us

For any return or refund-related questions, please contact us:

Email: pandastores0312@gmail.com

Thank you for shopping with Panda Stores 🐼